Effective Date: December 5, 2025
Health First Training LLC (“we,” “us,” or “our”) operates the website cpr-asap.com and provides BLS, ACLS, PALS, and First Aid CPR AED and other life support training services. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
When you register for a class, contact us, or use our services, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely through Square)
How We Use Your Information
We use your personal information to:
- Process class registrations and enrollments
- Send confirmation emails and SMS messages about your bookings
- Send reminders about upcoming classes
- Respond to your inquiries and provide customer support
- Process payments
- Improve our website and services
SMS/Text Messaging
When you provide your phone number and consent to receive text messages, we may send you:
Booking Confirmations
Details about your registered class
Class Reminders
Notifications before your scheduled class
Schedule Updates
Information about any changes to your class
Opting Out of SMS
You can opt out at any time by:
- Replying STOP to any message
- Emailing info@cpr-asap.com
- Calling (707) 528-3362
For SMS help, reply HELP to any message. Standard message and data rates may apply. Message frequency varies (typically 1-3 messages per booking).
Information Sharing
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information only in these limited circumstances:
- Service Providers: With trusted vendors who help us operate our business under strict confidentiality agreements;
- Legal Requirements: When required by law or to protect our rights; and
- American Heart Association: Your certification information is registered with AHA as required for official certification.
Data Security
We implement appropriate security measures to protect your personal information, including secure SSL encryption, secure payment processing through Square, and limited access to personal data on a need-to-know basis.
Data Retention
- Contact information: As long as needed to provide services (up to 7 years for business records);
- Certification records: Permanently, as required for AHA Training Center compliance; and
- Phone numbers for SMS: Until you opt out or request deletion.
Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@cpr-asap.com.
Contact Us
If you have questions about this Privacy Policy:
Health First Training LLC
160 Wikiup Dr #104
Santa Rosa, CA 95403
Phone: (707) 528-3362
Email: info@cpr-asap.com